We believe that the only way to sustain in an ever-changing industry is to be a true partner
OneIT’s approach to our clients and partners is purposeful and consistent. We create lasting relationships, based on trust and knowledge, which builds a firm foundation for success. We listen, we get involved, we are there when our clients and partners need us.
OneIT is known for our ability to design and deliver performance based IT solutions. We enable our partners to present technology solutions to their prospects and clients that other providers cannot mimic. We help our partners win more deals with not only a distinctive service set, but with unparalleled support.
We believe that the only way to sustain in an ever-changing industry is to be a true partner
OneIT’s approach to our clients and partners is purposeful and consistent. We create lasting relationships, based on trust and knowledge, which builds a firm foundation for success. We listen, we get involved, we are there when our clients and partners need us.
OneIT is known for our ability to design and deliver performance based IT solutions. We enable our partners to present technology solutions to their prospects and clients that other providers cannot mimic. We help our partners win more deals with not only a distinctive service set, but with unparalleled support.
About OneIT, Inc.
About OneIT, Inc.
OneIT is a trusted nationwide partner for organizations that rely on secure, predictable, and expertly managed IT. We specialize in delivering comprehensive managed IT services, cybersecurity, and compliance solutions that give SMBs and non-profits the confidence to grow without technology getting in the way.
We believe that small and mid-sized organizations deserve the same level of protection, strategy, and operational excellence traditionally reserved for the enterprise. Through our Complete managed service offering, our clients gain a fully integrated IT department - help desk, infrastructure management, cybersecurity operations, compliance oversight, and strategic leadership - all delivered by a single, proactive team.
Our approach goes far beyond traditional MSP support. OneIT embeds security, resilience, and compliance into every layer of our clients’ environments. From 24×7 SOC/SIEM monitoring to business continuity, cloud management, CMMC readiness, and IT governance, we ensure systems aren’t just maintained, they are fortified, aligned with industry standards, and ready for what comes next.
Since our founding in 2010, OneIT has built secure, resilient infrastructures that enable clients to be powered by IT instead of burdened by it. Today, we continue that mission by helping organizations modernize their technology, strengthen their security posture, navigate compliance requirements, and operate with clarity and stability.
With OneIT, clients gain more than an MSP. They gain a long-term strategic partner committed to operational excellence, business alignment, and their ability to thrive.
Our Vision Statement
We create IT environments that let our clients sleep better at night.
Our Guarantee
We guarantee your satisfaction through clear and timely communication. We take this so seriously that we measure our success by it, and report on the results.
One of the most frequent concerns we hear from companies considering a technology provider is that they are uncomfortable using a 3rd party, because they are used to having an “in house” resource. At OneIT, we overcome this concern, and provide an experience for our customers that feels like our resources are an extension of their team. Instead of being a vendor, we position ourselves as a partner. We work tirelessly to ensure that our customers are satisfied and informed.
Our Core Values
Integrity
We are honest, truthful, excellent, and reliable. Our intent is beyond question. We do the right thing because there is no alternative. We can be trusted to keep our promises.
Unity
We work as a team and will not be undermined by other team members or outside forces. We
embrace input from others without involving personal egos, as we seek diverse input that
advances OneIT projects and client initiatives.
Optimism
We are positive, always seeing possibilities, approaching change with enthusiasm and vigor, and looking forward to the future with the challenges it brings. We believe in getting things done because we are excited to do it. We create our own momentum and build in flexibility so we can easily change with the pace of change.
Accountability
We take ownership of the quality of our individual work, even when no one is looking. We own our actions and make no excuses. Everyone at OneIT understands that learning is part of the work we do. Our communication is clear, realistic, and simple.
Security
Throughout the OneIT culture — in our solutions, our approach, and all our interactions — security comes first. We target specific security needs and infiltrate the market with fresh thought leadership. We innovate better security solutions that make a difference through experience, foresight and imagination.
Recent News
Tokio Marine HCC - Cyber and Professional Lines Group policyholders can view more information about the Program here.
Newsletters
Stay up to date on the latest from OneIT with our newsletters and by following us on LinkedIn
Each month we share short, practical insights to help businesses reduce downtime, strengthen cybersecurity, and get more value from their technology.
Whether you're catching up on a missed issue or exploring past topics, you can find all of our newsletters in one place below.
Our Team
Kim Gerhart, Chief Sales Officer
As Chief Sales Officer, Kim leads OneIT's strategic growth initiatives, overseeing sales, marketing, business development, and client experience. She is responsible for shaping the company's go-to-market strategies, expanding strategic partnerships, and identifying new opportunities that strengthen OneIT's position in the technology industry. With a focus on long-term relationships and sustainable growth, Kim works closely with clients, partners, and internal leadership to align innovative technology solutions with business objectives. Her strategic vision and commitment to delivering exceptional client experiences play a key role in driving OneIT's continued growth and success.
Mike Zaroudny, Chief Operating Officer/Chief Development Officer
As Chief Operating Officer and Chief Development Officer, Mike oversees OneIT's operational strategy, service delivery, legal affairs, and organizational development. He plays a central role in translating the company's strategic vision into effective execution, ensuring that teams, processes, and resources are aligned to deliver exceptional service and support continued growth. With a focus on operational excellence, accountability, and continuous improvement, Mike works closely with OneIT's leadership and technical teams to strengthen service performance, optimize business operations, and advance the company's long-term objectives. His leadership helps ensure OneIT remains agile, efficient, and well-positioned to meet the evolving needs of its clients.
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Steve Warren,
Security Solution Design Engineer and Security Project Manager
As Security Solution Design Engineer and Security Project Manager, Steve leads the design and implementation of OneIT's advanced cybersecurity solutions and compliance-focused technology environments. With deep technical expertise in security architecture, he develops sophisticated solutions that protect critical business systems, safeguard sensitive information, and address complex regulatory requirements. Steve plays a central role in designing environments aligned with frameworks such as the Cybersecurity Maturity Model Certification (CMMC), translating demanding security and compliance requirements into practical, scalable technology solutions. From initial architecture and solution development through project execution, his expertise helps clients strengthen their security posture, navigate evolving compliance challenges, and operate with greater confidence in an increasingly complex threat landscape.
Zabrina Smith,
Client Success Advocate
As a Client Success Advocate, Zabrina serves as a dedicated advocate for OneIT's clients, building strong relationships and ensuring their technology needs are consistently met. Through regular client check-ins, service reviews, and proactive communication, she helps clients gain greater visibility into their IT environments, identifies opportunities for improvement, and coordinates with OneIT's technical teams to ensure a seamless service experience. Her commitment to client satisfaction and personalized attention helps strengthen the partnerships that are at the heart of OneIT's approach to managed IT services.
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Aaron Moreland,
Director of Technical Operations
As Director of Technical Operations, Aaron leads OneIT's technical service, dispatch, and project management teams, combining senior-level engineering expertise with strategic operational leadership. His extensive technical knowledge enables him to guide complex engineering initiatives, oversee critical service challenges, and ensure the effective coordination of technical resources across client environments. Aaron plays a key role in advancing service delivery standards, optimizing operational workflows, and fostering accountability and collaboration throughout the organization. With a commitment to technical excellence, continuous improvement, and exceptional client experiences, he helps ensure OneIT consistently delivers the sophisticated, reliable technology solutions and responsive support its clients depend on.
The Experts Behind OneIT: Engineers, Technicians & Support Professionals
Exceptional technology solutions begin with exceptional people. At OneIT, our team of skilled engineers, experienced technicians, and dedicated support professionals forms the foundation of everything we deliver. Together, they bring the technical expertise, strategic thinking, and commitment to service necessary to support today's increasingly complex business technology environments.
From sophisticated infrastructure architecture and cybersecurity solutions to proactive systems management, troubleshooting, and day-to-day technical support, our team works collaboratively to keep our clients' technology secure, reliable, and performing at its best. Their expertise extends beyond resolving technical issues. They design, implement, maintain, and continually improve the technology environments that businesses depend on to operate, grow, and succeed.
What truly distinguishes our team is the combination of technical capability and personal accountability. We understand that behind every service request is a person who relies on technology to do their job. Our professionals approach every interaction with a commitment to responsive communication, thoughtful problem-solving, and delivering solutions that make a meaningful difference.
We also believe that exceptional service should be measurable. Following the completion of service tickets, we invite our clients to share feedback about their experience. These insights help us recognize outstanding performance, identify opportunities for improvement, and continually strengthen the level of service we provide.
Our people are more than technical resources. They are trusted problem-solvers, technology partners, and the driving force behind the OneIT experience.