Customer Service and Support

24 x 7 US Based

There are 3 ways to Contact Us for Support:

Use our App


If you're an existing client, click on the Create Ticket app located on your device's desktop:

Use our Portal


If you're an existing client and would like to check on the status of an existing ticket or cannot find the Create Ticket app on your device, please login to our customer service portal here:

Email Us


If you are new to OneIT, or are an existing client without credentials,  please Email us at


Please include a summary in the Subject Line and as much detail as possible in the Email. Include screenshots when applicable.


A ticket will be created and a technician will be notified.

Alternately, you may contact us via phone, however this is not a recommended method, as a ticket is not automatically created and may delay our response: 1-877-765-7565

Sales Contact Request

Ready to talk to an IT professional? 

Please fill out the below form and someone will contact you within 24 hours

OneIT, Inc. combines best practices in IT architecture design and service delivery to create one-of-a-kind environments for customers who require 100% availability of their business systems

© 2018 by OneIT, Inc.  All Rights Reserved