Customer Service and Support
24 x 7 US Based
There are 3 ways to Contact Us for Support:
Use our App
If you're an existing client, click on the Create Ticket app located on your device's desktop:
Use our Portal
If you're an existing client and would like to check on the status of an existing ticket or cannot find the Create Ticket app on your device, please login to our customer service portal here:
If you are new to OneIT, or are an existing client without credentials, please Email us at firstname.lastname@example.org.
Please include a summary in the Subject Line and as much detail as possible in the Email. Include screenshots when applicable.
A ticket will be created and a technician will be notified.
Alternately, you may contact us via phone, however this is not a recommended method, as a ticket is not automatically created and may delay our response: 1-877-765-7565
Sales Contact Request
Ready to talk to an IT professional?
Please fill out the below form and someone will contact you within 24 hours